FAQ
"What payment methods do you accept?"
- For Domestic US orders we accept payment with Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Shop Pay Installments, Apple Pay, Google Pay & Meta Pay.
- For International orders, please refer to the payment offering at Checkout.
- In order for us to accept payment, your billing and credit card addresses must match.
- HurtingPeace is not responsible for shipping issues due to typographical errors. Immediately upon purchase, a preauthorization will be placed on your card for your order amount.
- Your order tracking number will be sent to the email address used to place your order once your order has been shipped.
- If you have created an account, you can log in and review your Order History and check your order status.
- Processing time is the time between when an order is placed and when the order is fulfilled. Items are made to order and may take up to 2 weeks to fulfill.
- To modify your shipping address or shipping method, we request that you contact Customer Service within 48 hours of placing your order. After this timeframe, we recommend contacting the designated shipping carrier for any updates or inquiries regarding your shipment once tracking is received.
- Cancellation requests must be made within 24 hours after the order is placed. Please contact customer service with your name, email, and order number.
- In order to request a cancellation, we respectfully ask that you contact our Customer Service department within 24 hours.